Shipping Policy

At Chrome Hearts Glasses Official, we are committed to delivering your order quickly, securely, and with the utmost care. Please read our shipping policy to understand how we process and deliver your purchases.

 

Important – No Order Cancellation or Refund After Purchase

Once an order is placed and payment is confirmed, it cannot be cancelled, changed, or refunded under any circumstances.
Please review your order details carefully before confirming your purchase.

Order Processing

All orders placed on our store are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day. Customers will receive an order confirmation email once the purchase is completed, and a shipping confirmation email once the order has been dispatched.

Shipping Methods and Delivery Time

We offer reliable and secure shipping through trusted courier partners. Standard delivery Time is typically 10–15 business days. Priority Shipping: Orders are delivered within 6–10 business days after processing. Depending on the destination and local courier services. International orders may take longer due to customs clearance procedures. Please note that delivery times are estimates and may vary.

Shipping Charges

We provide two convenient shipping options for our customers. Free Standard Shipping is available on all orders with no additional cost. This method ensures safe and reliable delivery, though the delivery time may vary depending on the customer’s location.

For customers who wish to receive their orders faster, we offer Priority Shipping at a fixed cost of $20. Priority Shipping delivers orders within 6–10 business days after processing, making it the ideal choice for those who prefer quicker delivery.

All shipping charges, including the Priority Shipping fee, are clearly displayed at checkout before an order is confirmed. There are no hidden costs, and customers can select their preferred shipping method during the checkout process.

Order Tracking

Every order comes with a tracking number that will be sent via email once the shipment has been dispatched. Customers can use this tracking number to monitor the progress of their delivery.

Address Accuracy

To ensure successful delivery, customers must provide a complete and accurate shipping address at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays and Responsibilities

While we make every effort to deliver orders on time, unforeseen circumstances such as weather conditions, courier delays, or customs inspections may affect delivery times. These factors are beyond our control; however, our support team will assist customers until the order is delivered.

International Shipping and Customs

For international orders, customers are responsible for any applicable customs duties, import taxes, or additional fees charged by their Country’s customs office. We are not liable for such charges and recommend checking local customs policies before placing an order.

Contact and Support

For any questions regarding shipping, customers can contact our support team through the details provided on our website. We are committed to helping customers receive their orders safely and on time. For any questions about your shipment, feel free to contact our support team:📧 [email protected]